Q1: Are you a factory or trading company?
A1: We are a factory specialized in daily chemical and cosmetic making equipment. Such as, water treatment, vacuum emulsifier, shampoo and liquid soap mixers , color cosmetic making machine, storage tank, filling and other packing machines.
Q2: Where is your factory location? How can I visit there?
A2: Locates in Baiyun, Guangzhou, 20 minutes away from Baiyun Airport by car, you also can take metro Line 3 to Longgui station.
Q3: How does your factory do regarding quality control?
A3: Quality is priority. People from Aerospace machinery always attach great importance to quality controlling from the beginning to the end. We support to inspect machine before shipment Our factory has gained TUV and ISO authentication.
Q4: What’s the guarantee if we purchase from you?
A4: All the equipment ordered from us will provide one year guarantee from the delivery date .If there is any wearing part be broken within the warranty and isn’t caused by improperly operation then we would offer the new parts for free.
Q5:Which payment terms can we accept?
A5:1. Normally we can work on T/T term or L/C.
2. On T/T term,40% down payment is required in advance. And 60% balance shall be settled before shipment.
3. On L/C term, a 100% irrevocable L/C without soft clauses can be accepted. Please seek the advice form the individual sales manager whom you work with.
Q6:Which incoterms 2010 terms can we work?
A6: Aerospace machinery is a professional and sophisticated international supplier, can handle all INCOTERMS 2010 terms, and we normally work on EXW, FOB, CIF
A7:Normally, our lead time is 30 days after we receive the deposit. If the order is big, we need to extend the delivery time.
Q8:What logistics ways we can work for shipment?
A8:We can ship our machines by various transportation tools.
Normally, we will go by sea, to main continents, for light spare parts in urgent demand, we can ship it by international courier service. Such as DHL, TNT, UPS or FedEx.
A9:We ensure one year warranty, lift-long service and provides technical support free of charge within or after warranty. Within the warranty period, we provide repair services for free. After the warranty period, we only charge cost of the required materials.
Q10:What kind of machines can you supply to customer?
A10:We could offer various kinds of machines and whole production line.
(1) Cream, paste Products,
In cosmetic industry: face cream, body cream, washing cream,vase line etc.
In food industry industry: sauce, ketchup, tomato paste, mayonnaise, mustard, chocolate etc.
In chemical industry:welding paste,ink, paint,pigment etc.
Production line for them: RO water treatment-vacuum emulsifying machine, storage tanks, filling machine, capping machine, labeling machine, conveyor belt-ink jet printer sealing machine, shrinking machine etc.
(2) Liquid products
shampoo, lotion, liquid soap, detergent,juice,solution etc.
Production line for them: RO water treatment - liquid wash mixer- - storage tanks- filling machine-capping machine- labeling machine- conveyor belt- ink jet printer sealing machine, shrinking machine etc.
(3) Make-up products:
Lipstick, lip gloss, nail polish, mascara etc
Machines for them: homogenizer mixer, colliod mill, lipstick filling machine, freezing machine etc.
(4) Adhesive products:
Instant glue, AB glue, silica gel, anaerobic adhesive,silicon, sealing etc.
Machines for them: double planet mixer, ribbon blender, tube filling and sealing machine, hydraulic distributing machine, cartridge filling machine etc